Shipping policy
Thank you for shopping with us! We work with trusted suppliers and shipping partners to deliver your orders safely and efficiently.
1. Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed.
During busy periods, holidays, or promotional events, processing may take slightly longer.
2. Delivery Time
Estimated delivery times depend on your location:
- International: 1–5 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, courier issues, or other circumstances outside our control.
3. Shipping Fees
Shipping costs are calculated at checkout based on your delivery location and the items in your order.
From time to time, we may offer free shipping promotions.
4. Tracking
Once your order has been shipped, you will receive a tracking number when one is available. Tracking information may take a few days to become active.
5. Incorrect Address
Please make sure your shipping address is correct before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error in your address, contact us as soon as possible. We will try to correct it before the order is shipped.
6. Delayed or Lost Orders
If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking the shipment status.
7. Customs and Import Charges
For international orders, customs duties, taxes, or other import charges may apply depending on the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.
8. Contact Us
If you have questions about your order or shipping, please contact our customer support team through the contact information provided on our website.
We appreciate your patience and thank you for choosing our store!